Dear Travel Agents/Advisors,
Both new and not-so-new TA’s ask me if they need to be a good salesperson in order to have a successful business. They even ask me if it is worth it to take different courses from quite expensive, so-called “experts/ instructors.”
Here is my answer to those who are wondering the same. Travelers are looking for genuine people who are trustworthy and ready to help, guide, and make a difference on their vacation. Most can smell a salesperson who is there for “the money” or best commission from afar.
A hairdresser who gives the best treatment and color to make a client happy will not think of selling more treatments. A good doctor will prescribe the generic because it works just as well for a lower price, even though they might get more by prescribing the most expensive drug. The acupuncturist who after 4 sessions tells the client that he/she is fine, instead of trying to sell 20 more sessions. Get my drift?
Instead of spending a lot of money on classes that have a one-size-fits-all method on how to become a TA, spend your precious money buying t-shirts, caps, mugs, bags featuring places you want to sell and become a “billboard” by having knick-knacks and conversation pieces, and save more money to travel!
Be kind, be yourself, and believe that you are a gift to everyone you help. They will appreciate what you do, will recommend you, and come back for more!
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