Dear TAs (Travel Agents, Advisors),

You are a travel agent with vision, great organizational skills, and people skills. Double check the list below to make sure you are using all the right tools to ensure your continued success in selling travel to your clients – present and future.

PEOPLE SKILLS
To be able to sell travel successfully, travel agents should possess excellent communication skills.  They need these skills to be able to inspire and influence people. In the role of travel agent, you are sure to meet many different and interesting people, and no day will be the same as the next.   The ability to work with different budgets while managing a client’s expectations is essential.  You should be tolerant and talented at sales.  With your enthusiasm, you can get travelers the best value for their money and meet or exceed their expectations for a wonderful experience.

BE A SELF-STARTER
Successful travel agents are self-motivated and possess a lot of drive. There are endless opportunities to learn and grow with the intent of becoming an expert in your field. Take advantage of training, familiarization trips and webinars to learn as much as you can about destinations, suppliers, tour operators and industry trends.  Find a niche or specialization so you can offer greater value to certain clients and grow your business. You can create your own packages and attract even more clients interested in what you have to offer.  

ORGANIZATION
The job of a travel agent requires great skill at planning.  You need to juggle phone calls, bookings, and communicate effectively every day with clients, tour operators, airlines and so many others.  You need to keep track of flights, pricing and payments, hotel reservations, and so much more.  Great organization and an ability to multi-task is essential for success.

VISION AND FORESIGHT
Travel agents are visionaries. The get the inspiration to plan magnificent vacations from their clients’ wishes and use their own knowledge and experience to create unforgettable experiences for travelers. Using your own vision combined with that of the client is an integral component to a well-planned trip. You must understand and “see” your clients’ desired experience before making all the necessary arrangements.

KNOWLEDGE OF THE INTERNET
As a travel agent, your biggest competition can be found on the internet.  It is essential to know what’s happening online.  Before coming to you, many clients will already have researched the places they want to visit. They are already aware of certain travel and accommodation options. Knowing what they know will give you a huge advantage and an opportunity to show what you can do better.  You will also need to use the internet to market yourself – both on your own website and on social media channels.

I am always cheering for you!

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