Dear Travel Agents/Advisors,
I could easily make a list of all the terrible things that could possibly happen to Travel Agents/Advisors. As I have posted my strong beliefs about how travelers will be changing their thoughts in a positive way towards travel agents, I am sad to see that some people believe that nothing will change.
I am not telling you that I know it all, but I was lucky enough to love history classes in school, and by studying this subject, we understand how the world evolves. People change based on their needs and their experiences, especially the ones that have been negative.
Most travelers who had to deal with search engines and online travel agencies during the problems caused by Covid-19 and experienced how hard it was to get their money back (if they ever did) will definitely try to deal with a travel agent/advisor the next time they travel.
That is a silver lining – after this pandemic more travelers will be going back to travel agents instead of search engines.
Since airlines, hotels, cruises, tours are all down right now, they need money to survive. If you check prices right now for future travel, you can get great deals for your clients. Let me say it again, for future dates.
Present options to your clients together with a quote for Travel Insurance (CFAR) or check how flexible suppliers are in changing dates.
A lot of people working from home are dreaming of a vacation away from family, pets and even their own homes. Let their dreams become reality as soon as this pandemic allows people to travel and show them what a great travel agent/advisor you are. This is a silver lining for everyone.
What about all your clients who have lost their jobs? Please check on them. It has been a hard time and they need all the support they can get. Be your best self. People always remember who was there for them when they were down. Some are so depressed that they can’t even talk on the phone. Send them a Thinking of You card, and if you can, send an Amazon gift card or a basket of something nice. You will feel good about making a little difference in someone’s life. Trust me, those clients will remember, and they will go back to work knowing how much you cared.
That is the silver lining for you, for them, and for the history of the world.
Let’s get out of this pandemic with something positive: the way we feel about each other.
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