Dear Travel Agent,
There are many ways to continue learning about your business of travel. One good option is to attend webinars and classes – who am I to disagree with that!
I’d like to suggest other ideas, the things I have been doing over and over again for almost 30 years: learning from experience.
Let me give you some examples of this, so you can experience the same things, and take advantage of this learning opportunity.
Since I fly quite a lot, I try to experience different airlines and airports. I form my own opinion, plus being a chatterbox, I talk to others on my flight and at the airport to also get their opinions. From that experience, I can tell travel agents about easier connections in the US, and friendlier and easier TSA screening, especially if you are in a hurry. This is not only my own opinion, but those of others who shared flights around the same time – both during holidays and at regular times of the year.
Something else I do is sample food. I order different special foods from different airlines, such as gluten free, vegan, kosher, etc. so I can give my travel agents an idea of which airlines serve the best tasting selections. Honestly, I was blown away by the gluten free option by Emirates: AWESOME!
Some things I have experienced and learned from:
Try to make a connection between domestic and international in Boston or San Francisco, what a nightmare, especially if the domestic flight gets delayed! AVOID THAT NIGHTMARE!
Also, friendliest arrival airports: I can give you a list of the best and worst ones in 77 countries (so far).
I am not the most knowledgeable of all, nor I want to be, but my brain is full of details that I know are priceless!